Company Description:
Spend your summer in the world’s first National Park! If you like nature, hiking, camping, and enjoying the outdoors, Yellowstone might be the perfect summer experience for you! You will live and work in one of the 6 remote villages within Yellowstone National Park with other Work and Travel students and employees from the United States. All villages have their own Employee Dining Rooms and recreational activities.
Retail Sales workers
Retail Sales workers sell a wide range of merchandise including books, games, clothing, pottery, and multiple souvenirs.
Duties include:
+ Providing excellent, courteous guest service in greeting and assisting customers
+ Working at the cash register
+ Must have knowledge of American currency and be able to count correct change back to the guest, as well as following credit card procedures
+ Assisting guests with their purchases including suggesting items for purchase (up-sell)
+ Maintaining store displays – keeping them well stocked, neat, and clean
+ Maintaining a safe work area by keeping the sale floors clean; including sweeping, vacuuming, dusting, mopping, and trash removal.
+ Assist the Gift Shop Manager with inventory and merchandise displays
+ Communicate any guest problems or concerns and alert managers of theft
+ Give accurate, helpful information to guests
Server Assistants
Server Assistants are required to perform various duties:
+ Provide excellent guest service in our restaurants
+ Serve and refill drinks for guests, setting and clearing tables. Meeting the service, sanitation, safety and environmental company standards
+ Carry dirty dishes from the dining room to the kitchen dish drop, scrape plates, empty glasses, and assist with washing if needed
+ Empty garbage, including separating compostable and non-compostable items in the bins provided
+ Maintain service areas in a clean, organized, and well stocked manner
+ Assist Servers upon request
+ Knowledge of menu items for guest questions
+ Maintain appearance and uniform standards
+ Be a positive team worker
+ Declare 100% of cash tips you receive
Hospitality Crew
As a part of the Hospitality Crew, you will be placed in a kitchen or housekeeping job. Your job assignment is decided during check-in at Yellowstone and is based on which department is in need of more employees at that time. Both positions are difficult and can be tiring; expect to be working and on your feet for the duration of your shifts.
Working in the kitchen can include dishwashing, preparing food, cleaning the kitchen, and serving food in the employee or guest cafeterias. If you’re assigned a kitchen crew position, you will then get a more specified role from your direct manager since there are many different duties within the kitchen. If you are going to work as a HOUSEKEEPER, you will clean guest rooms and/or public areas.